Privacy Policy

Effective Date: July 28, 2026

Introduction

Sunshine BioLabs (“Sunshine BioLabs,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, when we share it, and the choices you have regarding your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

Who We Are

Website: https://sunshinebiolabs.com

Sunshine BioLabs operates this website for customers seeking information about our products and services.

Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

• Name
• Billing address
• Shipping address
• Email address
• Telephone number
• Account information
• Payment information (processed securely by third-party payment providers)
• Order history
• Customer support communications
• Product reviews or comments you voluntarily submit

Information Collected Automatically

When you browse our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Website usage statistics
• Referral source
• Pages viewed
• Date and time of visits
• Cookies and similar technologies

How We Use Your Information

We may use your information to:

• Process and fulfill orders
• Provide customer support
• Create and manage customer accounts
• Process payments
• Prevent fraud and unauthorized transactions
• Improve website performance and user experience
• Respond to inquiries
• Send order confirmations and shipping updates
• Comply with legal obligations
• Maintain website security

Where permitted by law, we may also send promotional emails that you can unsubscribe from at any time.

Payment Information

Payment information is processed securely through trusted third-party payment processors.

Sunshine BioLabs does not store complete credit or debit card numbers on our servers.

Cookies

Our website uses cookies and similar technologies to:

• Maintain shopping cart functionality
• Remember login sessions
• Save website preferences
• Improve website performance
• Analyze website traffic
• Enhance security

For additional information, please review our separate Cookies Policy.

Customer Accounts

If you create an account, we store the information necessary to manage your account and future orders. You may update your account information at any time by logging into your account.

Comments and Reviews

If commenting or product reviews are enabled, information submitted through those features may be publicly visible.

To help prevent spam and abuse, we may collect your IP address and browser information when comments or reviews are submitted.

Media Uploads

If you upload images to our website, you should avoid uploading images containing embedded location data (EXIF GPS), as visitors may be able to download and extract that information.

Third-Party Services

We may share limited information with trusted third-party providers that help us operate our business, including:

• Payment processors
• Shipping carriers
• WooCommerce services
• Website hosting providers
• Analytics providers
• Fraud prevention services
• Security providers
• Email communication services

These providers receive only the information necessary to perform their services and maintain their own privacy policies.

Embedded Content

Our website may include embedded content such as videos, maps, or social media features.

Embedded content from other websites behaves as though you visited those websites directly and may collect data according to their own privacy policies.

Data Retention

We retain personal information only as long as necessary to:

• Complete transactions
• Provide customer service
• Maintain business records
• Comply with legal and tax obligations
• Resolve disputes
• Enforce our agreements

Customer account information is retained until the account is deleted or as otherwise required by law.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of eligible personal information
• Receive a copy of certain personal data
• Object to or restrict certain processing activities
• Withdraw consent where applicable

Some information may be retained where required for legal, tax, accounting, fraud prevention, or security purposes.

Protecting Your Information

We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from anyone under 18 years of age.

If we become aware that such information has been collected, we will take reasonable steps to delete it.

International Visitors

Our website is operated from the United States. If you access the website from another country, you understand that your information may be transferred to and processed in the United States.

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, or legal requirements.

The revised Effective Date at the top of this page indicates when changes become effective.

Contact Us

If you have questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact Sunshine BioLabs through our Contact page.

For questions regarding an existing order, please include your order number to help us assist you more efficiently.